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Referral Information
We provide therapeutic work with women on an individual basis and through Group work. Please see below for information on the services we provide and how to refer.
Referrals can be made using our Referral Form which you can download below. When the referral is complete, please email this to [email protected].
For Agencies/Professionals
We would recommend our referral form is used when referring a Woman for support. To receive a copy of the referral form please email us or call us on 0141 781 0230. We would also recommend calling us to discuss prior to submitting or reading more about our services above to ensure Women are placed onto the correct waiting list for their needs.
You can download our information leaflet here.
You can download our easy read information leaflet here.
For Self-Referrals
Please contact us on 0141 780 0230, or by emailing [email protected] or using our contact form on our Contact Us page. From there we can discuss your support needs and provide you with advice and guidance where appropriate.
Crisis Support
If you are experiencing any form of abuse, or, if you are unsure if we can help you in any way, we offer a drop-in service.
Monday – Friday: 9.30am – 3.30pm
All other times are by appointment only.
We are at 753 Westerhouse Road, Easterhouse, G34 9PB with a secure buzzer entry system for your safety.
Our office telephone number is 0141 781 0230. There is an answer system for after office hours, which gives you the option of leaving a message (we will contact you the next working day) or contacting the Scottish Domestic Abuse Helpline on 0800 027 1234.
Support & Advocacy
Our Support & Advocacy Workers offer a wide range of intervention to address the complexities that manifest as a direct result of living with Domestic Abuse. This ranges from emotional and practical supports. We will undertake a needs-lead assessment and will support you to understand, acknowledge and process your experience of Domestic Abuse. We will support you to rebuild your self-esteem and confidence to enhance your recovery from Domestic Abuse.
1:1 Counselling
If you are assessed by our Support and Advocacy Workers as requiring 1:1 Trauma Counselling a follow-on referral will be made to our counsellor. Women, children, and young people who live or have lived with the traumatic effects of domestic abuse, childhood sexual abuse, rape and sexual assault have faced many challenges and a great deal of adversity. With the support of the highly dedicated team; Women are empowered to reach their full potential and live safe and productive lives whenever possible.
STAAR (Survivors of Trauma Abuse and Addictions Recovery)
The role of the Trauma, Abuse and Addictions Worker is to support women who are experiencing co-occurring domestic abuse and substance misuse issues.
Women who are referred to the STAAR service should expect to receive sensitive and holistic support from an experienced member of our staff team who understands the difficulties faced by Women who have lived experience of both Domestic Abuse and Addiction.
The STAAR project has had an overwhelmingly positive response from our partner agencies, who have noted the correlation between domestic abuse and substance misuse with positive feedback on outcomes for women they referred. Professionals and service users have reiterated the desperate need within the local area for a bespoke service to best support women who experience both.
Refuge
We have several self-contained one and two bedroom fully furnished flats in the Glasgow East area.
These are available to Women, Children and Young People fleeing domestic abuse. We offer practical and emotional support and Women can stay for up to a year while waiting to be re-housed in their own permanent tenancy.
Please note: Refuge allocation is based on a suitability assessment being completed.
Children and Young Person’s Support
Our Children and Young People’s workers provide offer therapeutic support to Children and Young people on a 1:1 basis or through group work. This support can be provided at school on an outreach basis or through a variety of groupwork programmes within our office.
Family Development
The Family Development Service works with you and your family in a variety of ways including one-to-one sessions for you and your Children with a focus on therapeutic and emotional support and Family Sessions with a focus on building attachment.
Family Financial Support
We have a dedicated Domestic Abuse Family Finance Worker who works alongside Women to maximise income and support Women through a variety of processes. This includes support to apply for relevant benefits with the DWP and to support Women with appeals and applications.
Multi-Agency and Development
Our Multi-Agency and Development Worker provides training to external organisations, professionals, educational institutions (staff and students) in Glasgow around gender-based violence and more specifically on domestic abuse. This explores the root causes of gender-based violence, the services we offer, what domestic abuse is, how to support women affected by domestic abuse and how to make a referral.
We can offer information and drop-in stalls at your centre around domestic abuse. We can also organise groups for your service users to increase understanding of domestic abuse, safety planning, information on rights and options and more about our services.
